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Online Services

Practice Email: hiowicb-hsi.raymondroadsurgery@nhs.net

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GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Online Services

If you would like to have access to the on-line service for ordering repeat prescriptions, booking appointments, amending your contact details and also viewing some aspects of your medical records, please bring some form of identification to the Surgery and we will print off your log in details.  The link to access the service is detailed below. 

https://patient.emisaccess.co.uk

You can also use the  NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Healthier Together

University Hospital Southampton have launched a new service so that patients can view their secondary care medical records. Click on the following link for more information - My Medical Record

Opting out of sharing your data

You can choose whether or not your data is used for research and planning. There are different types of data-sharing you can opt out of.

Stop your GP surgery from sharing your data

 

This is called a Type 1 Opt-out.

  • To do this you need to fill in an opt-out form and return it to your GP surgery. Download a Type 1 Opt-out form
  • Only your GP surgery can process your opt-out form. They will be able to tell you if, and when, you have been opted out

 

If you choose a Type 1 Opt-out, your GP will not share your data for research and planning. However, NHS Digital will still be able to collect and share data from other healthcare providers, such as hospitals.

Find out more about Type 1 Opt-out from Transparency notice: how we use your personal data - NHS Digital

  1. Stop NHS Digital and other health and care organisations from sharing your data for research and planning

 

You can opt out, or opt back in again, at any time

 

Data used for your care

If you choose to opt out of sharing your data, your personal health information will still be used to make sure you get the treatment and care you need. For example, your data may be shared so that you can be referred to hospital or get a prescription.

GP Connect Transparency Notice - NHS Digital 

      

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details

Have Your Say

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Welcome to Raymond Road Surgery

 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

About the Surgery

The surgery is situated in Raymond Road off Hill Lane, Upper Shirley, Southampton, SO15 5AL.  There is car parking to the front of the surgery.  The surgery has four consulting rooms all of which are on the ground floor.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Follow us on Social Media - Raymond Road Surgery   

Harmonie Study

 Harmonie Study

 See full details poster

 Read a recent BBC news article about this study


To all our Patients

 

Before contacting the practice, please do consider self-help and pharmacy options:

Help us to keep you all safe and well by keeping our phone lines free for those who need urgent medical help.

Thank you

 

Practice Manager and Partners

Raymond Road Surgery 

 

(Site updated 02/10/2024)

Contact Details

Raymond Road Surgery

Contact Telephone

02380 227559
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