Welcome to Raymond Road Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
About the Surgery
The surgery is situated in Raymond Road off Hill Lane, Upper Shirley, Southampton. There is car parking to the front of the surgery. The surgery has four consulting rooms all of which are on the ground floor.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
CORONAVIRUS (COVID-19) INFORMATION
APPOINTMENTS
Due to Public Health Guidance, patient face to face contact has to be reduced. As of Friday 27/03/2020 SURGERY DOORS WILL BE LOCKED. This is to protect our patients and staff. All GP consults and nurses appts will be via telephone in first instance. Please call reception to book an appt.To help us please ensure your contact details are up to date & you have nominated a pharmacy. Order your medications online via e-consult, surgery email address, NHS App or patient access. Rest assured that we're here for you during this challenging time. Although our doors are closed our service will continue. Thank you for your patience and understanding.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
YOUR GP CANNOT TEST FOR COVID-19
IMPORTANT INFORMATION ABOUT THE CORONAVIRUS (COVID-19)
Information remains subject to regular change and updates. More information can be found on the NHS website here.
https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance
Get coronavirus support as a clinically extremely vulnerable person
Information below from the Government Website, Gov.uk
You may have received a letter from the NHS telling you that you’re clinically extremely vulnerable, or been contacted by your GP or hospital clinician. If this has not happened, contact your GP or clinician after you register with this service.
It may take time for any support offered through this service to arrive. Wherever possible you should continue to rely on friends, family and wider support to help you meet your needs.
You can register yourself, or on behalf of someone else.
Thank you!
CORONAVIRUS (COVID-19) AND CHILDREN
At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children . If you are not sure if your child is unwell and whether they need to be seen, click https://www.what0-18.nhs.uk/national or call 111 or contact your GP. For information about crying babies, click http://iconcope.org/parentsadvice/ . If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.”
Do you know about....
Patient Access to your Online Services?
Patient Access gives you easy access to order your repeat medication, view and cancel appointments, or even update your address and contact details online.
You can also see all your medications, immunisations and allergies online too.
Patient Access is now available as an app for your mobile device, so you can access your local GP services on the move, as long as you have a connection to the internet.
What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
To register for Patient Access please ask at reception for an online services registration form. Once you have registered just click the Online Services button below.
(Site updated 18/09/2020)